Refund & Return Policy

Refunds are available through the 90-Day Product Source Guarantee and through the narrow mechanical circumstances below. All other sales are final.

1. Primary Refund Path — The 90-Day Product Source Guarantee

The Buyer’s written statement that the Buyer is not satisfied is sufficient — the Company will not litigate the reasonableness of the dissatisfaction. Verification is limited to the mechanical qualifying conditions and the timing of the filing.

2. When Enrollment Is Considered Delivered

Enrollment is considered fully delivered when any of the following has occurred:

• Your account has been provisioned in the private community;
• Your founder onboarding call has been calendared;
• You have accessed any portion of the Program materials;
• You have attended, in whole or in part, any group call or private communication channel.

The 90-Day Product Source Guarantee exists as an independent, contractual money-back remedy notwithstanding this delivery status.

3. Requests That Fall Outside Both the Guarantee and the Mechanical Exceptions

Refund requests will be denied if they fall outside both the 90-Day Product Source Guarantee (either because the qualifying conditions were not met or because the claim was filed after day 90) and the mechanically-verifiable circumstances in Section 6 below. Denials will include, without limitation, requests grounded in:

• Buyer’s remorse, changed circumstances, or decline in motivation, where the Buyer did not complete the qualifying conditions and file inside the 90-day window;
• Insufficient time or life capacity to consume the materials, where the Buyer did not complete the qualifying conditions;
• Non-consumption of the materials, where access was granted and the Buyer chose not to use it and did not file inside the 90-day window;
• Third-party installment or financing arrangements. Interest and financing fees paid to a lender are between the Buyer and the lender and are not refunded by the Company; the Company refunds only the amount actually received by the Company;
• Filings received after day 90 of the enrollment window;
• Failure to satisfy one or both of the qualifying conditions (80% camera-on, actively-engaged attendance, 100% module completion).

4. Chargeback Waiver — The Guarantee Is the Refund Path

You waive any right to initiate a credit-card or debit-card chargeback, a financing-provider dispute, a lender-initiated clawback, or an ACH return based on dissatisfaction, changed circumstances, buyer’s remorse, or any claim of non-delivery that is not factually accurate. If you are dissatisfied, the 90-Day Product Source Guarantee is your refund path — a full money-back remedy on the terms described in Section 1. The chargeback bar exists so the Company can verify the qualifying conditions before payment is reversed; it does not restrict your ability to obtain a refund through the guarantee.

The initiation of any contractually-barred payment reversal is itself a material breach of the Terms of Service and (i) waives the satisfaction-guarantee remedy in full, and (ii) triggers the enforcement remedies described in Sections 11 and 13 of the Terms of Service.

5. How to File a Satisfaction-Guarantee Refund Claim

1. File on or before day 90. Email support@dropwithnicco.com stating (a) your name, (b) the email associated with your enrollment, (c) your enrollment date, and (d) a written statement that you are not satisfied with the Program.
2. Verification. Within 5 business days the Company will verify the qualifying conditions against platform logs and send you the specific records reviewed.
3. Refund. If both qualifying conditions are satisfied and the claim was filed inside the 90-day window, the Company will refund the amount actually paid to the original payment method within 10 business days of verification.

6. The Narrow Additional Circumstances In Which a Refund Will Be Issued

Notwithstanding the sections above, the Company will refund the following mechanically verifiable circumstances, in addition to the 90-Day Product Source Guarantee. No discretionary evaluation is applied — either the record shows the circumstance or it does not:

• Duplicate charge. The Buyer was charged more than once for the same order due to a checkout or payment-processor error, no additional benefit was delivered against the duplicate, and the duplicate is documented in the payment processor’s records. Remedy: refund of the duplicated amount only.
• Provable non-delivery. After successful payment, the Company failed to provision community access, failed to make the founder onboarding calendar invitation available, and failed to make any other Program deliverable available for a continuous period of thirty (30) days, despite the Buyer’s prompt and good-faith written notice to support@dropwithnicco.com. Remedy: at the Company’s election, either delivery of the missing deliverable or a refund of the amount attributable to the undelivered portion.

7. Contact

All refund inquiries and guarantee claims must be submitted in writing to support@dropwithnicco.com, using the email address associated with your order and referencing the order identifier. Verbal, direct-message, or third-party requests are not sufficient notice under this Policy.

8. Modifications; Entire Agreement

The Company may update this Policy from time to time. The version in effect at the time of your purchase controls that purchase. In the event of any conflict between this Policy and the Terms of Service, the Terms of Service control.

9. Buyer Acknowledgment

By completing checkout, by accessing the community, by attending the founder onboarding call, or by consuming any portion of the Program, you confirm that you have read this Policy in its entirety and knowingly agree to its terms. You specifically acknowledge that: (a) the Program is a digital product and access has been delivered to you in full; (b) the primary refund path is the 90-Day Product Source Guarantee, subject to the qualifying conditions and the 90-day filing window; (c) outside of the guarantee, refunds are limited to the mechanically-verifiable circumstances in Section 6; (d) any installment or financing obligation is unconditional except where extinguished through the guarantee process; and (e) you will not initiate a chargeback, dispute, or lender reversal in violation of the Terms of Service — if dissatisfied, you will use the guarantee.