90-Day Product Source Guarantee

The full plain-language version. Same terms as Sections 4–8 of the Terms of Service — reformatted for readability.

The 2 qualifying conditions

Both must be true, verified against platform logs — no subjective evaluation, no discretion:

1. Attendance: attend live at least 80% of the weekly Drop With Nicco group calls during your 90-day window, minimum 40 continuous minutes per session — camera on, active and attentive. Camera-off, audio-only, or unattended sessions (joined but doing nothing) don’t count.
2. Module completion: complete 100% of the Program modules inside the private community. Manual complete-marks without a real view timestamp don’t count.

The filing deadline

The satisfaction-guarantee claim must be filed on or before day 90 of your enrollment window. Claims filed after day 90 are time-barred and will not be honored. This is intentional — the 90-day sourcing runway and the 90-day satisfaction window are paired, so a Buyer who completes the runway and remains dissatisfied has a clean path out, while late-arriving disputes months after enrollment do not.

How to claim

1. File on or before day 90 — email support@dropwithnicco.com stating your name, enrollment email, enrollment date, and a written statement that you are not satisfied.
2. We verify within 5 business days, against attendance and completion logs, and send you the specific records we reviewed.
3. Refund issued within 10 business days of verification, to the original payment method, for the full amount you actually paid.

What the refund covers

• Full refund of the amount you paid to the Company as of the date of filing.
• If you paid via installments, only installments received by the Company are refunded. Future installments not yet due are not owed by you and are not refunded by us.
• Third-party lender interest or financing fees (Affirm, Klarna, Afterpay, PayPal Credit, etc.) are between you and your lender and are not refunded by us.
• Applies to every Program tier, identically.
• One claim per enrollment. Non-transferable. Enrollment date is the payment date.

What’s NOT guaranteed

Downstream business outcomes — revenue you generate, volume you buy, profit you realize, sourcing timelines, supplier terms, freight, tax, licensing, or operational results tied to how you execute — are not part of this guarantee. The guarantee is a satisfaction-based money-back remedy for a Buyer who did the work; it is not a promise of any particular business result.

Your deals are yours

Suppliers, factories, freight forwarders, customs brokers, carriers, and logistics providers we introduce you to are independent third parties. We don’t ship, forward, customs-clear, or import anything for you — you are the importer of record on your own deals. Freight costs, customs duties, tariffs, delays, holds or seizures, damaged or lost goods, shortages, product defects, and supplier non-performance are strictly between you and those third parties. Nicco and the Company are not liable for any of it, and payments you make to third-party vendors are at your own risk. Full version: Section 15 of the Terms of Service.

Use the guarantee, not chargeback

The satisfaction guarantee is your refund path. Do not initiate a chargeback, financing dispute, or ACH reversal instead — that waives the guarantee remedy in full and triggers the enforcement provisions of the Terms of Service. The chargeback bar exists so we can verify the qualifying conditions before payment is reversed; the guarantee itself is a full money-back remedy on the terms above.

For the fully-enforceable version, see Sections 4–8 of the Terms of Service. Where any language on this page conflicts with the Terms of Service, the Terms of Service control.